Comments Off on What is Luxury?
Advertising Denote Entrepreneurship My Industry
Came across an interesting excerpt from a book I was reading and pondered its relation to providing customer service and how one should treat their customers, regardless of the service or product being provided.
From Charles MacPherson’s The Butler Speaks:
“The famous designer Oscar de la Renta taught me one of the most important lessons of my professional life. When asked, ‘What is luxury?’ His response was this: ‘Luxury is a feeling.’ He went on to explain that paying a high price to be served a cup of coffee in a fancy hotel by an employee who pays no attention to you is not luxury because it doesn’t make you feel special; rather you leave disappointed. In contrast, buying a cheaper coffee prepared by a street vendor who gives you his undivided attention makes you feel important and welcome. That is good service. That is luxury.
Luxury can be had by anyone, because it’s about giving someone the gift of feeling welcomed, cherished, and looked after.”
Comments Off on Me and Cecil Clarke
Denote My Industry Personal
Last week Mark and I took a trip down to Sydney, Nova Scotia to have a meeting with some Denote Communications clients, friends, and acquaintances. After meeting our wonderful clients at the Cape Breton Regional Hospital Foundation, we met up with a few folks. One of those happened to be old client, and stupendous orator, Cecil Clarke. We got the grand tour of the Sydney Mayor’s office and chatted about what was new and did some catching up. Congratulations to Cecil on his new position and Sydney is in good hands with him.
Cecil Clarke and Chris Kolmatycki in the Mayor’s office in Sydney, NS
Chris Kolmatycki, Cecil Clarke, and Mark Hobbs in the Sydney, NS Mayor’s Office
Comments Off on What Made Me Start My Own Business?
Denote Entrepreneurship Game Design My Industry Q&A Working For Yourself
Surprisingly, people ask quite often what made me to decide to start my own business. Depending on how much time I have, and my mood at the time, I give a couple different answers. One part of the story that remains consistent is “I’m young and if I screw it up, I’ll have plenty of great experience to make up lost ground on the corporate ladder.” The other, bigger, part Read More ...
Comments Off on Why I’m a Big Jerk and Haven’t Written
Advertising Denote Entrepreneurship My Industry Working For Yourself
A big part of why I haven’t blogged since returning from Toronto way back in 2011 was a result of a combination of things. The first was my idea to write about my New Year’s resolutions and how I felt they would help bring further growth and success to Denote Communications. As it stood, a big part of that was going to be changing my diet for the better in Read More ...